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Display does not light up or no
power to the receiver
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No picture
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make sure the receiver is in the
"ON" position, ( not stand-by )
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make sure the coax is connected
to the TV or the A/V cables are connected to the TV
-
make sure the coax from the dish
(LNBF) is connected to the receiver
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check that the channel is on the
air
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confirm that the dish is
properly aligned
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confirm that your LNBF is
operational
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Confirm that all settings are
correct
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Picture pixels or freezes
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check alignment of the dish
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check that the LNBF is
operational
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check your coax connectors
-
confirm you are using RG-6 coax
(or better) sweep tested to a minimum of 1450MHz
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make sure there are nothing
blocking your dish
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No Sound
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check the volume on your TV
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check the MUTE on the receiver
remote
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check the receiver volume on the
receiver remote
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Remote control does not operate
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FAQ about installing multiple receivers on 1 dish or multiple TV's on 1
receiver:
Q:
I want to install 2 receivers. What type of splitter do I need?
A:
A satellite signal can not be split before it reaches the satellite
receiver. If you like to install two satellite receivers, you must use
a dual LNB.
A dual LNBF installs on your satellite dish and two cables are ran from the
LNB to your digital FTA receivers. Check out the
diagram
below:
Q:
I want to install satellite on 3 or 4 satellite receivers. What should
I do?
A:
There are two different ways of installing satellite on three or four
receivers. Option #1 below is recommended over option #2. It may
cost a few extra dollars for option #1, but the two parts work independently
and can be modified in any way.
1. You can use a
3X4 multi switch along with a
dual LNB.
You MUST use a
dual LNBF when you install a multi switch. Otherwise, you will
only receive channels that broadcast on Vertical or Horizontal transponders.
See below for the 3X4 multi switch installation. (Check
out our multi-switch section) If you are NOT using
an antenna or cable source, you do not need to use the diplexers shown in
the diagram.
2. You can use a
quad
LNBF. Basically, same as dual LNB installation above, but not
recommended. Option #1 above is much more recommended.
Q:
I want to install my satellite system on two TV's, but don't want to have a
second receiver. What should I do?
A:
You can use a splitter. Yes, you can use a splitter on a satellite
system ONLY when the satellite signal has gotten processed and decompressed
through the satellite receiver. See diagram below. Take into
consideration that when you run any signal through a splitter, you will have
some loss. You will also only be able to watch the same programming as
the master (1st) TV.
Q:
Does this receiver accept access cards?
A:
No. A Free To Air receiver does not need to
have the function of accepting access cards because the need for an access
card is to subscribe to channels that are scrambled or encrypted.
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** Tip **
Does your picture scroll and black and white? This problem happens
when you accidently change the settings of the receiver to operate with a
PAL TV rather than a NTSC TV. To fix this problem, simply use
the remote control and press the PAL/NTSC button right below the #9
button. Then keep on pressing the V+ or V- button on the
remote control until the channel stops scrolling and picture turns
from black and white to color. Then press the Exit button and
enjoy!
Does your receiver erase the channels when you enter
the antenna setup screen? Instead of pressing the OK/List
button to go to the right side of the screen, use the green setup
button. When you press OK/List, the satellite receiver thinks
you are doing a brand new installation, so it erases all the
channels and any transponders you may have programmed in the
receiver. When you press green button for setup, the receiver
knows you are just entering to update either LNB LO frequencies or
to update transponder frequency, symbol rate, or polarity.
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